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Pricing, payment methods and security

Pricing

We try to give you the best, most competitive prices in the UK; however we reserve the right to change our prices without notice to reflect changes in taxes or currencies etc.

Payment Methods

You can pay by credit card, by sterling cheque or banker’s draft or by money transfer:

  1. Credit cards – we accept Visa, Mastercard, Switch, Solo and Delta. You can give us your credit card details by telephone, fax or post. For security we will require your full name and billing address and a landline telephone number. Having received your credit card details these will be kept securely until your payment has been processed. If you wish us to ship your order to a different address to your billing address we may request additional proof of identity for your protection.

  2. Cheque or banker’s draft – please mail us a completed cheque or banker’s draft for the full amount in sterling, made payable to “SoulX Limited”.

  3. Money transfer – if you wish to pay for your order by money transfer direct to our bank account please contact us.

We will contact you immediately if we experience any problems processing payment.

Payment Security

We believe that concerns about online payment are exagerated (provided a secure transaction system is being used) but as we do not take payment using this method anyway you need not be concerned.

However we would ask you to remain vigilant when giving your payment and personal information. You should always satisfy yourself that you are communicating with a member of SoulX staff and not to a third party in all correspondence.